On-demand Webinar

The Funnel Inside the Hospital: What OPD-to-IPD Conversion Looks Like in FY'27

FY'27 has made one thing clear: patients advised care are dropping out not because of clinical need, but because of trust and friction. This session brings together three senior operations leaders from India's largest hospital groups to understand why patients switch providers mid-treatment - and what your systems can do to give them a truly frictionless experience.

FY'27 has made one thing clear: patients advised care are dropping out not because of clinical need, but because of trust and friction. This session brings together three senior operations leaders from India's largest hospital groups to understand why patients switch providers mid-treatment - and what your systems can do to give them a truly frictionless experience.

FY'27 has made one thing clear: patients advised care are dropping out not because of clinical need, but because of trust and friction. This session brings together three senior operations leaders from India's largest hospital groups to understand why patients switch providers mid-treatment - and what your systems can do to give them a truly frictionless experience.

October 15, 2026 | 4:00 PM IST | Virtual

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Consult and diagnostic volumes are rising, but admission isn’t able to keep pace.

Consult and diagnostic volumes are rising, but admission isn’t able to keep pace.

Consult and diagnostic volumes are rising, but admission isn’t able to keep pace.

Once the patient leaves the doctor's room, a vicious game of assumption begins. The doctor assumes the front office will follow up. The front office assumes admissions has it. Admissions never knew the patient existed. Meanwhile, the patient takes the diagnosis, takes the scans, and gets admitted somewhere else.

Once the patient leaves the doctor's room, a vicious game of assumption begins. The doctor assumes the front office will follow up. The front office assumes admissions has it. Admissions never knew the patient existed. Meanwhile, the patient takes the diagnosis, takes the scans, and gets admitted somewhere else.

This session brings together hospital leaders who’ve built measurable strategies for higher OPD to IPD conversion. the handoff between consult and admission. They'll walk through why patients switch providers, what earns their trust, which procedural delays do the most damage, which team should own each step of the journey, and what a hospital's systems need to share with each other before the funnel becomes measurable at all.

This session brings together hospital leaders who’ve built measurable strategies for higher OPD to IPD conversion. the handoff between consult and admission. They'll walk through why patients switch providers, what earns their trust, which procedural delays do the most damage, which team should own each step of the journey, and what a hospital's systems need to share with each other before the funnel becomes measurable at all.

Join us on 15 October!

What you’ll walk away with

What you’ll walk away with

What you’ll walk away with

The Handoff Map

Where OPD volume disappears between consult and admission.

Estimate Speed

How fast a costed estimate should reach the family.

Who Owns What

Who should chase the advised-but-not-admitted patient.

Reporting Specs

What your HIS and CRM must share for accurate reports.

Meet the speakers

Meet the speakers

Meet the speakers

Srikant Subudhi

Chief Operating Officer

Seasoned healthcare professional with over 21 years of natural skills for building new business. Srikant comes with rich experience in P&L Management, hospital operations, business strategy & with innovative promotional strategies.

Gaurav Loria

Group Chief -Operations, Experience & Safety (SVP)

Senior Healthcare Executive with over 18 years of experience in hospitals, ambulatory care clinics, healthcare IT, consultancy projects, multi-site management and with an excellent understanding of hospital processes.

Hazel Louis

Head of Operations

Senior healthcare leader with 18+ years of experience across multi-unit clinical and non-clinical operations, delivering sustainable top-line growth, operational scalability, and superior EBITDA performance.

Pritam Kumar

Business Head, Emerging Verticals

A digital transformation expert with 20+ years of experience in helping enterprises reimagine customer engagement across healthcare and other emerging sectors.

The hour after the consult decides whether your patients move forward or go elsewhere.

The hour after the consult decides whether your patients move forward or go elsewhere.

The hour after the consult decides whether your patients move forward or go elsewhere.

Join us to learn from the people leading operators across India’s leading hospitals!

Join us to learn from the people leading operators across India’s leading hospitals!

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